Use this page to confirm a current exchange rate, ask about banknote acceptance, check a larger transaction before traveling, or choose which published service counter is most convenient for your visit.
Public contact: 0788 636 969 · Published hours: 08:00–22:00 daily.
Contact information reviewed: 22 September 2026. Rate, opening-hour and transaction details can change, so confirm time-sensitive information before making a special trip.
Choose a service counter by area
The website currently publishes three customer service counters: one in An Thới and two in Dương Đông. The same public phone number applies to all three.
An Thới — Counter 1
Address: Căn AT96 Đại Lộ New An Thới, Tổ 10, Kp6 An Thới.
Published hours: 08:00–22:00 daily.
Dương Đông — Counter 2
Address: Số 12 Nguyễn An Ninh, Kp2 Dương Đông.
Published hours: 08:00–22:00 daily.
Dương Đông — Counter 3
Address: Số 124 Trần Hưng Đạo, Kp7 Dương Đông.
Published hours: 08:00–22:00 daily.
This page does not publish unverified map pins or landmarks. If you need turn-by-turn directions, confirm the exact destination before departure rather than relying on an old or third-party map listing.
What to include when you contact the service
- Currency: for example USD, EUR, KRW, CNY or another currency you want to exchange.
- Approximate amount: especially useful for a larger transaction.
- Banknote denomination and condition: mention old series, writing, stamps, tears or heavy wear if relevant.
- Preferred counter: An Thới, Nguyễn An Ninh or Trần Hưng Đạo.
- Planned visit time: useful when you are coordinating a larger or time-sensitive transaction.
- Specific question: rate, banknote acceptance, identification, fees, receipt or another transaction detail.
Do not send passport images or other sensitive identity documents through an ordinary enquiry unless the service specifically provides an appropriate secure process and explains why the information is required.
Before traveling to a counter
- Check the latest published rate and timestamp on the homepage.
- If you have old, marked or damaged notes, review the Banknote Guide.
- For transaction conditions, read the Exchange Policy.
- For legal-entity information, use Business Information.
- For larger or unusual transactions, call before making a special trip.
Service contact versus legal information
The current public customer-service number published by the operator is 0788 636 969 for all three counters. Legal-entity and registered-office information is maintained on the Business Information page. A registered office should not automatically be treated as a walk-in customer counter unless the site identifies it as one.
Privacy and website questions
For information about how personal information may be handled when you use this website or contact the service, read the Privacy Policy. Website-use terms are on the Terms & Conditions page.
Found an outdated detail?
If an address, opening hour, phone number, rate link or other service detail appears outdated, identify the specific page and detail when you contact the service so it can be reviewed and corrected at the source.
Send an Exchange Inquiry
Tell us the currency, approximate amount and how you would like to be contacted. This does not lock an exchange rate or complete a transaction online.
Need to confirm a rate before you visit?
Check the published rate, opening hours and location, then contact the exchange counter to confirm the final transaction details.